Returns

Change of mind following receipt of any book is not considered a reason for return and/or refund.

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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.

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To be eligible for a return, the book must have a manufacturing error or be defective in some way. The item must be unused and in the same condition that you received it. It must also be in the original packaging.

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To complete your return, we require a receipt or proof of purchase. 

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Please do not send your purchase back to the manufacturer. Contact freedomfarmthebook@gmail.com to organise shipping.

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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within two working days.

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Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often a processing time before a refund is posted.
If you have done all of this and you still have not received your refund, please contact us at
freedomfarmthebook@gmail.com.

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Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

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Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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We cannot guarantee that we will receive your returned item.

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eBooks

eBooks are sold on a firm-sale only basis, meaning they cannot be returned under any circumstances

 

 

Privacy

Your trust is important to us.

• Personal information is collected only to process and ship your order

• All payments are handled securely via encrypted platforms

• We do not share or sell your information.